Customer Portal

ENAIRE's Customer Portal is designed to streamline communications with our customers, offering an accessible and personalised space to manage queries and access relevant information.

This portal provides customers and users who receive ENAIRE's services personalised access to relevant content for each profile type. Below, we explain the key sections of the portal:

  • Consultations with stakeholders: Access proposed flight manoeuvres and airspace modifications and submit your comments. We explain how to do it in this guide.
  • Service Quality: Reviews reports on the quality indicators of ENAIRE's services.
  • Online Services: Find direct links to ENAIRE's online services and to organisations involved in the sector.
  • Surveys: Complete satisfaction surveys on the services provided by ENAIRE.
  • Events: Find out about forums, committees and other events organised by ENAIRE, and access their documents.
  • News: Stay up to date with notifications and news.
  • Contact: Send enquiries, complaints or suggestions, and help us improve.

This portal is your main tool for interacting with ENAIRE directly and easily, ensuring a smooth and personalised experience for each customer.